🔁 Refund & Return Policy

At Walmarty Cards Printing, customer satisfaction is at the heart of our business. We take great pride in producing high-quality business cards and printing products, crafted to meet your unique branding needs. Because all our products are custom-made to order, we have a specific Refund & Return Policy in place to ensure fairness and transparency for both parties.

By placing an order with us or subscribing to any of our plans, you agree to the terms outlined in this Refund & Return Policy.a

2. Returns & Reprints – What Qualifies

We will gladly offer a reprint or refund under the following conditions:

✅ Printing Errors Caused by Us:

• Incorrect colors or materials (not matching the approved proof)

• Typographical errors or design shifts not present in the approved file

• Poor cutting, smudging, or production damage

✅ Damaged Goods on Arrival:

• Products that arrive bent, torn, soaked, or unusable due to shipping damage (must be reported within 7 days of delivery)

To qualify:

• You must submit a written claim to our support team within 7 calendar days of receiving the product.

• Include clear photographs of the issue and your order number.

If the issue is verified to be our fault, we will:

• Offer a free reprint of the affected product, or

• Issue a full or partial refund (depending on the nature and extent of the issue), or

• Provide store credit if preferred

4. Subscription Refunds

All Walmarty subscription plans (Basic, Pro, and Business Pro) are non-refundable once the billing cycle has started. You may cancel your subscription at any time to prevent further billing, but:

• No partial refunds will be issued for unused time or benefits during an active subscription month.

• Annual subscribers are not eligible for prorated refunds after the 14-day initial cancellation period.

If a billing error occurs or a technical issue prevents access to subscription benefits, please contact us for resolution.

6. How Refunds Are Processed

• Approved refunds will be issued to the original payment method used at the time of purchase.

• Refunds may take 5–10 business days to appear on your statement depending on your bank.

• Store credits, when offered, will be available immediately in your Walmarty account.

8. Policy Updates

We reserve the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page with an updated effective date.